How do I get Design Flex (formerly 2020 Design) orders into an ERP automatically?

KitchenDEV's 2020 to ERP Connector turns an order exported from Design Flex (formerly 2020 Design) into a quote, sales order, purchase order or invoice in the customer's ERP, after a person reviews and approves the matched lines. The item matching and the ERP transaction are automatic, but the transfer is not a background sync: someone uploads the order, checks it and sends it.

The 2020 to ERP Connector is sold on its own, for manufacturers, distributors and dealers who design in Design Flex and run their business on an ERP. Nothing else from KitchenDEV is required.

Why do Design Flex orders get retyped into the ERP?#

Design Flex orders get retyped because the design file and the ERP do not speak the same item codes. Someone reads the 2020 order and types each cabinet, option and modification into the ERP, and that retyping is where the errors come from. A B12 in a 2020 catalog is one code. The ERP usually carries the style in the code as well, such as stylename-B12, so every line has to be looked up before it can be entered.

Connecting Design Flex to the ERP replaces the typing with a match that is confirmed once and reused.

How does KitchenDEV's 2020 to ERP Connector move an order into the ERP?#

1. Upload the order. The user exports the order from Design Flex, either Design Live or the 2020 Design desktop version, and uploads the file.
2. Fill in the order details. The user picks the customer, job and shipping location. The fields match the sales order form in the customer's ERP.
3. Match the items. KitchenDEV's 2020 to ERP Connector matches each 2020 item to the ERP item code, even when codes, names or spellings differ. A match confirmed once is reused on every later import.
4. Review before export. Unmatched items can be corrected, ignored or removed. Import rules skip zero-dollar configuration items and whole catalogs that should not come across.
5. Create the transaction. KitchenDEV's 2020 to ERP Connector creates the quote, sales order, purchase order or invoice with location, subsidiary, vendor, items, options, modifications and pricing.

Failed transfers are logged for review by the customer's administrators and the KitchenDEV team.

Which ERPs does KitchenDEV's 2020 to ERP Connector work with?#

NetSuite has been a live target for KitchenDEV's 2020 to ERP Connector since 2020, with quote, sales order, purchase order and invoice creation. Acumatica, Microsoft Dynamics 365 Business Central, QuickBooks Desktop, QuickBooks Online, Sage and other ERPs with a well-documented open API are set up per customer. KitchenDEV verifies the buyer's ERP, its version, its API and the transaction type needed before confirming the setup. The price depends on the ERP, the mapping and the vendor catalogs, as the 2020 to ERP Connector pricing shows.

What decides how cleanly a 2020 order imports?#

• The vendor's 2020 catalog. Every vendor builds its 2020 catalog differently, so KitchenDEV maps each vendor separately and tests the mapping against real orders. KitchenDEV's 2020 to ERP Connector carries what the vendor's catalog says, so a wrong price or category in that catalog comes through too.
• One vendor per export. Each vendor's lines go out as their own export, because each vendor becomes its own purchase order. Several product lines from the same vendor can go in one import. For NetSuite, each style in a multi-style 2020 file maps to its own SKU suffix through a settings table.
• Lines that are not being sent. Since July 2026 the import review screen in KitchenDEV's 2020 to ERP Connector hides zero-value excluded items by default, with a toggle to show them, so a reviewer can still see what is left out. Since June 2026 an optional Grouped View sorts the import by cabinet type beside the original 2020 order for cross-checking.
• Changes after import. A design changed after import is corrected in Design Flex and imported again, so KitchenDEV's 2020 to ERP Connector saves the first round of typing and each revision still starts in Design Flex.

What does setting up the 2020 to ERP Connector take?#

KitchenDEV sets up the 2020 to ERP Connector for each vendor the customer orders from. The customer supplies two or three sample 2020 exports per vendor, an export of the ERP's items, sandbox access with admin rights, and the name of the ERP form orders go into. All work starts in the ERP sandbox. Each vendor usually takes at least a week of back-and-forth to map and test.

FAQ#